Categories

Unified Analytics' Category Administration System streamlines the creation, management, and analysis of categories, ensuring they meet the unique needs of your organisation.

Key Features:

• Global or Dimension-Specific Categories:

  • Define categories that are either globally accessible or tied to specific dimensions.
  • Categories mapped to dimensions remain unavailable elsewhere, ensuring contextual relevance.

• Field Customisation:

  • Standard Fields: Includes fields like Short Description, General Description, Reason, Solution, Consequences, Actions Taken, Secured Field (PIN-protected), and Nonconformity Level.
  • Custom Fields: Define unique fields such as:
    • Name
    • Text
    • Number
    • Boolean
    • Secured Personal Data List
    • Product List
    • Signature Pad
    • Value List (dropdown options)
  • Measurement Unit Fields: Collect data in ISO-standard units (e.g., currency, time, weight). These values are detached from reports and stored in a global time series, with attributes like dimension, category, and time for deep analysis.

• Multilingual Definitions: Tailor categories for multilingual organisations operating across borders.

• Category Recipients: Assign recipients globally or in combination with dimensions for streamlined handling.

• Root Cause Integration: Define root causes globally or map them to specific categories. Frequent root cause usage uncovers patterns, helping to improve organizational processes.