Report the problem by using free iOS or Android apps, or with a browser. Add a picture or movie, description, documents, and location. Take a deep breath, relax, and wait for your issue to be resolved!
Receive notification from a reporting user in real-time according to your own processing rules. Delegate responsibility and tasks. Message back to the reporting user, kick back, and enjoy the peace of mind!
Get the reports that are relevant to you. Handle corrective actions, ask for more information if necessary or forward to another handler. Change the status of the report, add documentation, and enjoy the rest of your day!
Create a personal dashboard with selected KPI’s and a combination of data in charts. Filter and drill-down data in a way that fits your needs. Export to Excel or PDF and make decisions based on facts!
Fact-based decisions. Optimization of customer experience and satisfaction. Cutting costs and keeping track of quality issues.
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